Using a managed IT service (MSP) can help you sleep better at night
Managed Service, Managed IT Service, and MSP terminology has been overused. Often these terms are used to offer various services which in reality, may or may not be a true managed service. Sometimes even traditional “break/fix” type of on-demand service is labeled as managed service. This can be confusing. Most businesses experience significant benefits when they use a real managed service program.
Benefits of Using a Real Managed Service Program: Managed IT services enable businesses to focus on their core function by delegating IT operations to an expert third-party service provider, who can provide remote monitoring, management and repair. Managed Service Providers (MSPs) provide fully managed IT services as agreed upon in a Service Level Agreement (SLA). This is a more resilient and proactive IT model than the traditional reactive break/fix model, which leaves businesses exposed to security vulnerabilities and disruptions.
IT, the Backbone of Modern Business: Most businesses are dependent on Information Technology (IT) for their business operations. IT provides companies with better business communications, business efficiency, and competitive advantage. IT supports the backbone of modern business with application software for accounting, enterprise resource planning (ERP), sales, customer relationship management (CRM), e-commerce, email, website, video conferencing, etc.
Right-size your IT: Many businesses lack the right amount of in-house IT resources needed to maximize the benefits of IT. Sometimes a smaller business will have “an IT guy” or a friend who provides IT support. This situation puts the business at risk of an outage or cyber attack as this type of support usually lacks regular maintenance, continuous monitoring, and comprehensive network security. Managed IT Services or MSP can address this gap at an affordable cost.
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